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Kalmar Nyckel : About Us : Employment Opportunities

Employment Opportunities

Employment at the Copeland Maritime Center:

TITLE: Event and Visitor Services Coordinator
SUPERVISOR: Executive Director

The Kalmar Nyckel Foundation (KNF) seeks a Coordinator for its events and visitor services. Holidays, weekends, and weekday availability is required for up to 20 hours per week.

The Coordinator will ensure the operation of KNF’s visitor services and facility rentals as well as lead logistics for sponsored events such as the Wilmington Pirate Festival.   

KNF seeks applicants with strong communication skills and customer focus as well as an ability to work with people from different cultures. Applicants must be responsible, professional self-starters. Background in  event management is  preferred. The ideal candidate should have strong administrative skills  including integration of various technologies.  Personnel management experience a strong plus. 

Responsibilities and Duties:
  • Manage and supervise facility rentals including:Process all paperwork and secure all KNF requirements for events; Work with client from initial inquiry through the end of the event including tours of facilities and organizing logistics; Communicate with KNF staff to ensure proper scheduling.
  • Lead logistics for KNF sponsored events such as securing permits, assessing technology needs and implementing a plan; Liaise with supporting groups (police, neighbors, parking, sponsors); Communicate with KNF staff and committees planning each event; Assist with layout, set up and breakdown of event
  • Collect data and prepare reports on operations
  • Hire, train, schedule, and supervise lobby associates
  • Manage visitor services operations: Stock brochures, oversee gift shop operation; ensure welcoming environment; Manage all payment and booking processes, including cash boxes and Point-of-Sale; Oversee conditions in museum and report on conditions as necessary. 

Minimum Qualifications:
  • Strong customer relationship and communication skills with diverse audiences
  • Responsible, professional, and adaptable to changing conditions
  • Works well as part of a team and independently
  • Very Strong computer skills and technological ability; Adept at Google and Microsoft products, social media, and Point-of-Sale software; ability to troubleshoot problems
  • Strong attention to detail
  • Compliance with criminal background check
  • Ability to lift 20 pounds 

To apply: Please send a cover letter and resume by April 30 to Mary Ann Connelly, Administrative Assistant, mconnelly@kalmarnyckel.org. 

Kalmar Nyckel : About Us : Employment Opportunities

Did you know: That Kalmar Nyckel made four roundtrip crossings of the Atlantic between 1637 and 1645, more than any other vessel of its era?

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